Paying with bKash — Why Is It the Best Option?
With over 70 million bKash users across Bangladesh, Winfest's bKash integration lets you deposit from anywhere, at any time. All you need is mobile data — no bank visit or card required.
A bKash deposit typically completes within three to five minutes. Once the payment is confirmed, the funds are credited to your Winfest balance instantly and you can start betting right away.
Important: Winfest always issues a new payment number for each transaction — make sure to use the number provided on the site every time you deposit. Funds sent to an old number may not be credited automatically.
How long does a withdrawal take?
Winfest processes withdrawals significantly faster than other platforms in Bangladesh. During regular hours (9 AM to 11 PM), most requests are completed within 15–30 minutes.
During late hours or peak times, it may take up to 6 hours. If more than 24 hours have passed, contact our support team — they're available 24/7 via live chat.
Why is KYC required for the first withdrawal?
Winfest follows international standards. If you're withdrawing a large amount for the first time — typically above ৳10,000 — you'll need to complete KYC verification using your National ID or passport. It's a one-time process, so you won't need to worry about it again after that.
KYC verification is usually completed within 24 hours, so it's best to get it done early — that way there's no delay when you're ready to cash out a big win.
Payment Security — How Much Can You Trust It?
Winfest uses SSL encryption to protect users' financial data. This means your payment information is encrypted during transmission and cannot be read by any third party.
Winfest also offers two-factor authentication (2FA). Enable it in your account settings and you'll receive a one-time OTP on your phone each time you log in or make a withdrawal — giving your account a much stronger layer of protection.
Common Payment Issues & How to Fix Them
- Deposit not received: Check that the TrxID was entered correctly. If not, send the TrxID to support.
- Withdrawal Pending: If it's been over 24 hours, contact live chat. Issues are usually resolved quickly.
- Sent to the Wrong Number: Contact support immediately — it may still be possible to cancel the request before it's processed.
- Bonus balance won't withdraw: Bonus balance cannot be withdrawn until the wagering requirements are met — that's the rule.
- Account Limit: Unusually large withdrawals may require additional account verification, which can take extra time.